I work in a high-stress environment, and I accept that. Most days of work involve heaps of abuse from people who feel that, due to the amount of money they have, they are entitled. They feel that they can say whatever they want to whoever they want, and any opinion that differs from theirs is simply wrong. This is something I accept and put up with on a daily basis, because that’s what my job entails. Days like today, though, are what push me close to the edge of saying “Fuck this job” and walking out.
The community that I work within is gated, and access is controlled primarily by remote transponders that open the gates. Today, a resident came into my office, claiming that one of his transponders was not working and needed to be replaced, and that he wanted to purchase another one as well. The community Board of Directors has set rules regarding these things; payment can only be made by check, and there is a cost involved for both of them. When I communicated these facts to him, he got extremely aggressive and began to verbally abuse me, insinuating that I didn’t know how to do my job. He demanded to speak to my manager (who just re-iterated what I said) and continued on his tirade. Finally, when he realized that we weren’t going to break the rules to make him happy, he took one of my business cards, and made what I think was an attempt to insult me.
Guy: “Hey, that’s a nice shirt.”
Me: “Thanks, I like it.”
Guy: “Yeah, you sleep in it?” (walks out)
… Was that supposed to be an insult? Thinking about it, all I can come up with is that he was somehow trying to insinuate that I was poor. I… guess? Regardless, for people to have that kind of attitude just baffles the hell out of me. I get that you own an expensive house; I get that you feel like because you have money, everything’s supposed to work out magically for you. But you don’t have the right to belittle people, to treat them like shit, and to act like you’re so much better than they are. That’s called being an asshole, and I really wanted nothing more than to call him out on it.
I need a job, though, so all I can do is smile and wait for the next incident.